1 Reply Latest reply on Oct 26, 2014 11:30 AM by John T Smith

    Im a CS6 user that tried to download muse trial from adobe.com that download failed. Now none of my CS6 products will update. I have received error code A12E1 and Adobe CC is missing or damaged. When I tried to install adobe installer, I get error that Ad

    hmsterling

      Im a CS6 user that tried to download muse trial from adobe.com that download failed. Now none of my CS6 products will update. I have received error code A12E1 and Adobe CC is missing or damaged. When I tried to install adobe installer, I get error that Adobe Installer failed to initialize and use Adobe Support advisor, however Adobe support advisor has been discontinued. I just purchased my CS6 suite last month. Please help me.