24 Replies Latest reply on Oct 29, 2014 6:02 AM by bob.treitman

    Hi, recipients cannot view the file from the email link. Just get blank white page.

    colmanlegal

      Hi, have just upgraded to Adobe Send from the previous free subscription.

       

      Now it is very very slow to receive email link and then when it eventually came through, none of the recipients were able to view the file from the email link. Just get blank white page. I've also tested it by sending to myself and a colleague. Same problem. How do I fix this please?

       

      Thanks

      Rose