I've recently upgrade all 11 of our licenses from CS5.5 to CS6, the boxed licenses worked no probs but the volume license did not.
After chatting to support they informed me that the volume license will have to be upgraded by that department and the best they can offer me was a refund on the 7 copies.
So after speaking with Adobe Volume licensing (Business) I was informed that they don't offering the CS5.5 to CS6 upgrade anymore GRRR.
It's CC or nothing with them so now I'm trying to find a workaround as having 2 different versions is not the way and I'm not willing to change to CC.
Any help or ideas would be appreciated thanks
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