3 Replies Latest reply on Oct 27, 2014 8:00 AM by kjaerum

    Lightroom does not recognize raw format

    kjaerum

      When I try to import images from my Canon 7D to Lightroom v. 4.4 I get an error message saying it does not recognize the raw format.

       

      It has never happened when I was using my previous camera Canon Eos 650D. I have tried to install the Camera Raw module but so far without any luck. Can anyone explain to me how to fix this problem (I have contacted Adobe support, who hare unable to answer this questions!?)

        • 1. Re: Lightroom does not recognize raw format
          b2martin_a Level 2

          Each version of Lightroom only supports RAW files from certain cameras.  When a new camera model is available, Lightroom has to be updated to support RAW files from the new camera.  You need to update to a newer version of Lightroom to support your camera.

           

          Camera RAW is a plugin for Photoshop, not Lightroom.  You can't install  Camera RAW in Lightroom. 

          • 2. Re: Lightroom does not recognize raw format
            ssprengel Adobe Community Professional & MVP

            The 7D from 5 years ago has been supported since LR 2.6. 

             

            If this is a 70D rather than a 7D, then you’ll need LR 5.2 and if this is a 7D Mark II then you’ll need LR 5.7 which isn’t out yet.

             

            If you are getting a message that the “files cannot be read” this means the destination folder specified in your LR import panel is either incorrect or the permissions for it don’t allow LR to write files, there.

            • 3. Re: Lightroom does not recognize raw format
              kjaerum Level 1

              You are right - I was mistaking on the camera I had bought (!?) It was the 70D.

               

              I will try upgrading to 5.2

               

              Thank you for your help - it seems like this will work