0 Replies Latest reply on Oct 27, 2014 8:04 AM by mgparera

    NUMERO SERIE LIGHTROOM 5 NO ME LO ACEPTA

    mgparera

      Hi

      I have  a big problem. Hope anybody can help me as I am totally unable to contact human beings on Adobe, nor a chat.

       

      I bough Lighroom 5 in June 2013 and all was ok. Until yesterday that I could not edit and, instead, I received a message saying that I had to renew the licence ?¿

      I then found the serial number and uploaded lr5 again. And when asking for serial number, I placed it, but then asked for the ORIGINAL SERIAL NUMBER again, which is the only one I have, but they say it is upgrade number only.

      So not able to finalize the instalation, not able to use my own lightroom 5.

       

      anyone can help me or telling me a telephone number of adobe that can help me?

       

      Thanks

      Merce