2 Replies Latest reply: Oct 27, 2014 11:08 AM by pauldvb

How do I move FrameMaker 12 license to a new PC

pauldvb Oct 27, 2014 10:42 AM

I have FrameMaker 12 (purchased, not subscribed) and will be swapping my PC tomorrow (newer model). In the past, I used Help->Deactivate prior to uninstalling Frame to avoid a call to support. But my FrameMaker 12 does not have a Deactivate option. What steps should I take to ease reinstallation on the new PC?

thanks, Paul

1. Re: How do I move FrameMaker 12 license to a new PC

Arnis Gubins Oct 27, 2014 10:54 AM (in response to pauldvb)

Do you have a "Sign Out (your AdobeID)" option in the Help menu? This will deactivate the license on that computer.
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2. Re: How do I move FrameMaker 12 license to a new PC

pauldvb Oct 27, 2014 11:08 AM (in response to Arnis Gubins)

Yes I do have Sign-out. It never occurred to me that Sign-out would mean deactivate. Thanks for the clue.
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