1 Reply Latest reply on Oct 27, 2014 1:19 PM by Szalam

    After Effects crashes instantly after start up

    georgevichm07

      Whenever I run After Effects CC, an error message comes up instantly after I started it up. This is the message:

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: AfterFX.exe

        Application Version: 13.1.1.3

        Application Timestamp: 5437c94a

        Fault Module Name: MSVCR110.dll

        Fault Module Version: 11.0.51106.1

        Fault Module Timestamp: 5098826e

        Exception Code: 40000015

        Exception Offset: 00000000000740da

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: 4418

        Additional Information 2: 441842f5d7542fdc7c092c30c57c9065

        Additional Information 3: ea29

        Additional Information 4: ea292a047fa1e6b3a47f06197f4dbd1a

       

      I own a PC by the way.