The computer that I had CS6 and LR5 on crashed. There is no way I can uninstall them to release the licenses to be used on a new computer. I see where they say I must contact Support, however from what I see Support is only for those who have paid for the service. Undoubtedly, Adobe is big enough to give better support to their loyal customers who have spent many dollars over the years on their software. Am I missing a way to contact them, either by phone, email, or a website spot? Help. Bad enough to have to go through the hell of a computer crash without stressing over my photography software.
There is no de-activation process for Lightroom. Just install it on your new machine.
CS6 is different, and you might want to ask how to de-activate it in the Photoshop Forum
Thanks so much. I was directed to a chat line and the person fixed it so I'd be able to install CS6 on the new desktop when it comes and the laptop I'll have to replace in the future. Appreciate your help.