2 Replies Latest reply on Oct 29, 2014 1:34 AM by Jim Wilde

    Recover Offline or Missing photos?

    Recover Photos?

      I uploaded wedding photos into lightroom, a couple hundred. I editing them and everything with my card still plugged in. When they finished importing, my computer said "Card ejected after import" as usual. I have never had a problem with this before. Now the photos that I edited and imported are offline or missing yet my card is cleared and I absolutely have to have those photos for a client. How can I recover them? The photos are obviously there because I can see the previews.

        • 1. Re: Recover Offline or Missing photos?
          areohbee Level 6

          Did you have Lightroom make a 2nd copy when you imported them. If not, then in the future, you should.


          Also, Lightroom does not pull your photo files into itself, it merely makes a note where the files are on disk. So, the files should still be somewhere on disk, wherever they were copied to when you imported them, or wherever you moved them to after copy/import (even if that's the trash can).


          If you permanently deleted your photo files after importing, then (never do that again, and) your only recourse is to use disk recovery software - on the card, if possible, or on you hard disk(s) where the photo files used to be.


          As an absolute LAST RESORT, you can recover the previews you see in Lr as jpeg files - let me/us know if it comes to that.



          • 2. Re: Recover Offline or Missing photos?
            Jim Wilde Adobe Community Professional

            It sounds as though you may have had the card reader specified as the destination drive during the import (yes, it is possible to do that), so as soon as the card was ejected then Lightroom can no longer see the image files. If this is correct, if you haven't reformatted the card then the pictures should still be on there. In which case, re-insert the card, start Lightroom and the images should be available again. If so, you should be able to drag the folder of images from the card to your usual folder structure using the Folders Panel.