3 Replies Latest reply on Oct 29, 2014 10:18 AM by Steven Oakley

    Flash Player Install Manager[681:16322] Install failed with error code: 30

    Steven Oakley Level 1

      OS 10.10, MBP 2011 i7, latest updates. I ran the installer by opening up the app package and invoking the install via terminal. at the 75% mark ( download finishes ) the installer fails. in the terminal I got this maybe helpful error message. any idea on getting flash to install ? its worse because I've run the uninstaller so parts of various websites don't work now

       

      S

        • 1. Re: Flash Player Install Manager[681:16322] Install failed with error code: 30
          Steven Oakley Level 1

          ok, its a permissions error because the installer isn't at the right run level, even asking for my admin password. if I do

           

          sudo Install Adobe Flash Player.app

          [enter password]

          Installer now runs. it generates a bunch of error messages in the terminal

           

          Install Adobe Flash Player[744:19476] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder:  dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): Library not loaded: /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit

            Referenced from: /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder

            Reason: image not found

           

          ——— does this about 10 times ending like this -------

          2014-10-28 22:03:10.831 Install Adobe Flash Player[744:19476] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder:  dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): Library not loaded: /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit

            Referenced from: /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder

            Reason: image not found

          2014-10-28 22:03:47.190 Adobe Flash Player Install Manager[764:19989] Install failed with error code: 17.

           

           

          the install actually finishes though  and flash is working… YAH ! but only a semi uber geek would ever figure this out or think to try it. please fix the installer as its got a problem under 10.10

          • 2. Re: Flash Player Install Manager[681:16322] Install failed with error code: 30
            m_vargas Adobe Employee

            Hi Steven,

             

            What installer are you using to install via terminal?  Is this the shim installer downloaded from get.adobe.com/flashplayer, or the offline/standalone installer (e.g. downloaded from Installation problems | Flash Player | Mac)?  In either case, the OS requires the admin password to install Flash Player.  However, I'm interested to find out which installer is returning the output you're seeing.  Also, what's the command-line argument you're using to install from terminal?

             

            --

            Maria

            • 3. Re: Flash Player Install Manager[681:16322] Install failed with error code: 30
              Steven Oakley Level 1

              Hi Maria,

               

              I downloaded from the automatic update link. it started the 3 step process. it appears to be the installer which downloads the actual flash components from the web.  the file name is AdobeFlashPlayerInstaller_15_ltrosxd_amc_aih.dmg  1.2mb but I also got AdobeFlashPlayerInstaller_15_ltrosxd_aaa_aih.dmg the first time I downloaded it. just a random hash at the end ? either way my regular normal account is an admin account, other installers aka VISE work fine, other admin tasks work with my account.

               

              I opened the installer package, navigated to contents/macos/install adobe flash player and ran it via SUDO.

               

              sudo /Volumes/Adobe\ Flash\ Player\ Installer/Install\ Adobe\ Flash\ Player.app/Contents/MacOS/Install\ Adobe\ Flash\ Player

              [password]

              error msgs about divx

              completes error code 17

               

              S