I've recently run in to an issue where i cannot open any files or start a new .PSD when logged into my company's network.
However, when I'm working at home on my personal network, everything is functioning normally.
Any ideas what the issue might be? Our IT help desk do not support Adobe CC, but if I can make a suggestion as to what the snag might be on the enterprise network, I might be able to avoid having my PC re-imaged, which is the only solution they've suggested so far!
Creating a document doesn't touch the filesystem, so I'm not sure what you mean by "start a new .PSD" not working.
And why can't you open files?
If I drag a .jpg or .png in to Ps, nothing opens.
If I use 'File -> Open' and select .PSD, .jpg,, .png, nothing...
If create a new document, still nothing.
All these scenarios work just fine when not logged in to the company network.
I've uninstalled/reinstalled Ps, updated all Dell drivers.