Can you share a sample file so that we can find out what the issue is.
Which version of Edge Animate are you using?
Thanks for your time.
At the time when I did my animation I used Edge Animate CC or CC 2014.
Now I have the Last one 2014.1
One of my files
Thanks for your help
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Thanks Steph for the sample files.
We are investigating the same at our end , we will get back to you soon.
I'm back to you to know if you have news.
I come back to have some news with this new and beautiful 2015 year.