1 Reply Latest reply on Nov 15, 2014 2:02 AM by Cari Jansen

    Shape in crash on iPhone


      Hi dear,


      i have some problem.


      Installed many times Shape but apps go in crash.
      i follow the isntruction you give on another discussion but not effect sorted..
      i dont have access to privacy to check Camera and also i dont see Shape app in the setting section..
      I hope to have help to resolve it.

      Sorry for my bas english..


      Have you a nice evening from Italy



        • 1. Re: Shape in crash on iPhone
          Cari Jansen Adobe Community Professional

          hi Angelo,


          • What iPhone are you using? and what is the iOS version you are running? (Settings > General > About).
          • And also have you installed the most recent version of Adobe Shape CC? There's a recent Adobe Shape app update available that does fix some bugs and synch issues (released on Nov 9, v.1.1.1).


          Adobe Shape CC is optimised for iPhone5, iPhone6, and iPhone 6 Plus, and requires that you run iOS 7.0 or later.