1 Reply Latest reply on Oct 29, 2014 8:16 PM by jeromiec83223024

    Flash Drive installation Help

    pablo li

      Im having trouble updating and installing my flash player drive. Once it asks me to type in my password it won't let me go through. I tried renewing my password through email but it still doesn't work. Help!!!

        • 1. Re: Flash Drive installation Help
          jeromiec83223024 Adobe Employee

          This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.



          If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.



          If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.