Was hoping to figure ouw how to pre populate information into our template and then send to customers so they don't have to reiterate information we already know/can assume? How do we do this or is this a paid feature we are definitely upgrading but currently just using the free 1 template / 50 responses version.
I am sure you will find that this feature is not supported (i.e. You cannot set a default value for form fields). It has been suggested as a desirable feature, but no response to date.