1 Reply Latest reply on Oct 30, 2014 1:55 AM by RogerOh

    Digital signing not working after 11.0.09 update.

    C.Musat

      Hi,

      I am using Adobe Acrobat Pro XI in the office and was able to use the Digital Certificate provided by my company and stored in the Windows Certificate Store to digitally sign PDF documents. After the last update (11.0.09) this stopped working; when I try signing a document, I am being prompted to create a new Digital ID or chose an existing one from A File; A Roaming Digital ID accessed via Server; A device connected to this computer; however, I cannot use the existing ID which is still available in Windows Certificate Store and used to work before.

       

      (The same is happening with the Digital Signing in Adobe Reader after the same update.)

       

      Did anything change about how Certificates are used for Digital Signing with this latest update?

       

      Thanks.

       

      Regards,
      Cornel.