When I add a video file to a ppt file using adobe presenter 9 it will now work when it reaches that slide. the video will start but at about 30 seconds in it will tear to green. Sometimes it will return and sometimes it will just stop after that. When it comes back it will continue until about 40-45 seconds in then on a fade to black it will not play anymore. The slider will continue as if it is playing but no output is seen on the screen.
The video file in question is 165MB, 1920 x1080 pixels MP4
If I convert it to smaller, 65MB, 1080 x 608 MP4 file everything works with no issue.
Can anyone shed any light on this?
Things I have checked:
64 bit consistency
Source file validation
Flash trust enabled
Do you notice a quality difference when playing the two videos in Presenter? I'm not a fan of HD video in Presenter, mainly because of the reduced screen real estate that is available for video. I find that around 720 X 480 usually works just fine, and keeps the file bloat down (as you have seen just in your change you lost 100 MB). I don't believe there is a limitation on what you can place in Presenter, but it may be a matter of what can be delivered effectively. There may also be something odd in the encoding of the 1080 version of your video. If you re-encode it at the same resolution, with the settings of the lesser resolution video, does it play back as expected?
The only quality difference that I can tell is that the downsized one will play and the full sized one will not.
I have continued testing and using a file that was 960 x 720 @ 132MB it also failed, the same file down converted to 960 x 606 @ 73MB worked. So I am thinking that for some reason my program is not properly handling files of a certain size or bigger.