Are you going to the Help menu and selecting Updates ?
Are you getting an error message?
Which operating system are you running on?
I have windows 7 home premium. I went to the help in elements and it says I am up to date. My problem is opening raw files from a pentax k 3 which elements 10 does not do unless I need further help. Thank you
While PSE10 can be updated to ACR 6.7, unfortunately the K-3 needs ACR 8.3, which needs PSE12 or higher. You can use the DNG Converter 8.3 or higher to create DNGs from your K-3 raws and open those DNGs in your older ACR version.
The DNG Converter 8.6 can be downloaded from here:
I went to help and opened updates. The response was my program is current.
My operating system is windows 7 home premium. My problem is the current
version of elements will not open raw files - dng or pen. The adobe website
says to download 6.6 or 6.7 but I cannot extract the files after
On Thu, Oct 30, 2014 at 2:08 PM, Little_Pale_Face <firstname.lastname@example.org>
Your PSE10 is too old to be updated to Camera Raw 8.3 which is required to open K-3 files.
You need to either: buy the current (v13) version of Elements or use the DNG Converter (8.3 or higher) to make DNGs from your raw files, and open those DNGs in your old Elements.
What version of Camera Raw do you have installed with your PSE10, now? Do Help / About Plug-ins / Camera Raw to find out.
Thank you, I think I will opt for an update to v13