Is there a particular issue that we can help you with?
I checked your account,your PDF Pack subscription is not confirmed yet at our end.
Once it gets confirmed then I will be able to do that.
I contacted Adobe yesterday and spoke with Suraj:He told me "The relevant team will contact you with in 2-3 business days.
Once you receive the response mail from relevant team you will receive the refund with in 5-7 days."
Thank You for your help