From where are you downloading Premiere Elements 11 and what computer operating system is involved.
Get rid of all traces of whatever you have downloaded of Premiere Elements 11.
Go to the following web site and download and install the Premiere Elements 11 tryout. During the installation,
insert your purchased serial number.
Be sure to read and carry out carefully the web site's "Note: Very Important Instructions" so that you do not get an
Access Denied message. After you get through those instructions, you will be allowed to click on the donor web site's File 1 and File 2
that corresponds to your computer operating system. File 1, first and wait for that to process before going to File 2
and all the rest of the instructions.
Please review, consider, and let us know the outcome.