1 Reply Latest reply on Oct 30, 2014 6:08 PM by A.T. Romano

    The installation dvd will not load

    southernroseranch

      My Mac will not read the dvd to install elements 12.  It reads other dvd's but not this one.

        • 1. Re: The installation dvd will not load
          A.T. Romano Level 7

          southernroseranch

           

          Please excuse the question, but I do not want to take anything for granted.

           

          When you purchase Premiere Elements 12, it comes with 2 discs, one for Windows and one for Mac.

          Any chance that you picked up and are trying to use the Windows disc in the Mac computer?

           

          If not, then try downloading tryout installation files for 12 from the following web site and then insert your purchased

          serial number during installation.

          Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools

          Be sure to read and carry out carefully the web page's "Note: Very Important Instructions" otherwise you will end up with

          an Access Denied message.

           

          Please review, consider, and then let us know the outcome.

           

          Thank you.

           

          ATR

           

          Add On...What Mac operating system are you using?