Initially I downloaded the 32-bit version of Adobe Premiere Elements 12, which is the wrong one for my 64-bit computer. A forum reply gave me a link to the 64-bit version, and I downloaded it. Now when I click on the downloaded files on my C drive, I get a message saying that I am "missing archive files, download the archive files"(?); the program won't still won't install. If I try to re-download the two files, I get an error message saying that "access is denied", presumably because I have already downloaded the 64-bit files? Where do I go now??