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Can not generate PDF Output in RoboHelp 11

New Here ,
Oct 31, 2014 Oct 31, 2014

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Can not generate PDF Output. I keep getting the same error message:

"Microsoft® Word has not been started on this computer.

Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

I have MS Office 2013 32-bit and RoboHelp on a 64-bit Wondows desktop.

What do am I doing wrong?

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Community Expert ,
Nov 09, 2014 Nov 09, 2014

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Is the 32 bit version of Word the only version of Word you have on the machine?

Where does Word's normal.dot reside? On your local machine? Sometimes it gets put on a network drive and that can cause problems.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Adobe Employee ,
Nov 11, 2014 Nov 11, 2014

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HI There,

Can you try to Launch Microsoft Word first and enable the Macros and then try to create the Printed Doc again?

Regards,

Mayank

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