2 Replies Latest reply: Nov 11, 2014 12:08 PM by Mayank_M

Can not generate PDF Output in RoboHelp 11

UncleJay Oct 31, 2014 11:30 AM

Can not generate PDF Output. I keep getting the same error message:

"Microsoft® Word has not been started on this computer.

Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

I have MS Office 2013 32-bit and RoboHelp on a 64-bit Wondows desktop.

What do am I doing wrong?

1. Re: Can not generate PDF Output in RoboHelp 11

Peter Grainge Nov 9, 2014 3:53 AM (in response to UncleJay)

Is the 32 bit version of Word the only version of Word you have on the machine?

Where does Word's normal.dot reside? On your local machine? Sometimes it gets put on a network drive and that can cause problems.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
Like Show 0 Likes (0)

Actions
2. Re: Can not generate PDF Output in RoboHelp 11

Mayank_M Nov 11, 2014 12:08 PM (in response to UncleJay)

HI There,

Can you try to Launch Microsoft Word first and enable the Macros and then try to create the Printed Doc again?

Regards,
Mayank
Like Show 0 Likes (0)

Actions