0 Replies Latest reply on Oct 31, 2014 10:06 AM by Garywilson

    Elements 11 will not launch

    Garywilson

      Have been searching the forums for 3 days now and don't see anything close to the trouble I am having. This is about 11 but some history needed.Was using Elements 8 with no trouble until an iTunes update. Now it doesn't work. Tried restoring computer to a previous date, nothing. So gave up and re-updated. Installed Elements 11. Doesn't launch. Un-installed, then re-installed. Nothing. All drivers are up to date, checked manufactures website. Using Windows 7 64 bit, Graphics card is ATI Radeon HD 4200. What am I missing. So when I say nothing, I mean nothing, little thing doesn't spin around, screen doesn't even flicker, it does not launch.

      Thanks

      Gary