1 Reply Latest reply on Nov 1, 2014 9:30 AM by ssprengel

    Bridge CC parent application is not active

    Stevengibson

      Hi, I'm currently using elements 13 (that's both premiere and photoshop) on windows 7 64 bit. I installed Bridge CC specifically to use the camera Raw feature, however as the title says every time I attempt to open a .cr2 file using camera raw it brings up the message "bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature."

       

      Now I assume a qualifying product would be photoshop, which i've opened before, I've looked around elsewhere for solutions and only found swapping the AMTlib.dll which hasn't worked at all for me as it just breaks bridge completely. This is bearing in mind that everything worked fine on elements 12 on my previous PC but I've gotten rid of that and there's no way for me to able to access it now.

       

      Thanks for the help in advance.