5 Replies Latest reply: Nov 4, 2014 8:41 PM by Mukesh R Shah

Brush stroke makes horizontal line when I use tablet

Logan2911 Nov 2, 2014 6:46 AM

Operating system: Windows 8.1

Tablet: Wacom Cintiq 13HD interactive pen Display

Flash Professional CC and mobile Device packaging (2014)

Windows is up to date
Wacom Cintiq driver is up to date
Flash Professional is up to date
Stylus is perfectly calibrated

Here is a video showing my problem with the brush

The brush works fine in Photoshop and illustrator, but not Flash for some reason.

Things I've tried:

Uninstalling and reinstalling Flash CC
Updating windows, updating Wacom Centiq driver
Uninstalling Wacom Cintiq tablet and reinstalling

1. Re: Brush stroke makes horizontal line when I use tablet

Mukesh R Shah Nov 3, 2014 9:22 PM (in response to Logan2911)

Can you please confirm the version of Flash Pro you have installed on the system by checking Help->About Box. This issue is fixed in the latest version of Flash Professional CC 2014.1 (v 14.1.0.96).

Rgds,
Mukesh
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2. Re: Brush stroke makes horizontal line when I use tablet

Logan2911 Nov 4, 2014 4:54 PM (in response to Mukesh R Shah)

It says,
2014.1 release
Build: 14.1.0.96
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3. Re: Brush stroke makes horizontal line when I use tablet

Mukesh R Shah Nov 4, 2014 7:28 PM (in response to Logan2911)
Can you please let us know foll. details :
Tablet driver version Number
Mapping mode set for the tablet ,Is it PEN mode or MOUSE mode.

Also check what is the compatibility mode set : RightClick the FlashPro Application Shortcut -> Properties > Compatibility and checking the "Disable display scaling on high DPI settings" option.

There was similar issue reported on Re: Sensibility on flash cc 2014. Check if this helps.

Rgds,
Mukesh
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4. Re: Brush stroke makes horizontal line when I use tablet

Logan2911 Nov 4, 2014 8:32 PM (in response to Mukesh R Shah)

"Right Click the FlashPro Application Shortcut -> Properties > Compatibility and checking the "Disable display scaling on high DPI settings" option."

this did the trick

Thank you Mukesh
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5. Re: Brush stroke makes horizontal line when I use tablet

Mukesh R Shah Nov 4, 2014 8:41 PM (in response to Logan2911)

You welcome !!

Rgds,
Mukesh
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Brush stroke makes horizontal line when I use tablet

1. Re: Brush stroke makes horizontal line when I use tablet

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4. Re: Brush stroke makes horizontal line when I use tablet

5. Re: Brush stroke makes horizontal line when I use tablet

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