5 Replies Latest reply: Nov 3, 2014 11:49 AM by ut121

Making Participant --> Host

ut121 Nov 2, 2014 10:04 AM

I created a meeting and added participants to it. On Select Participant screen I "Set User Role" of one of the participant to Host and then sent the invitations. When this participant (with the Host permission) logged into the meeting, she was still a "Participant" and not a "Host" even though her role was changed.

Shouldn't the participant be the "Host" when she logs into the meeting? How can you ensure a participant has a Host role when they log into it so that Host of the meeting does not have to open the meeting room?

Thanks.

1. Re: Making Participant --> Host

ut121 Nov 2, 2014 12:14 PM (in response to ut121)

An update: Read answers to a similar question and tried these solutions:

The cache/cookies was cleared for the attendee (given host role), closed the browser and reentered again. Tried a different browser as well. Also the attendee is in the system "Meeting Hosts" group.

Nothing worked.
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2. Re: Making Participant --> Host

Jorma Jennings Nov 3, 2014 8:44 AM (in response to ut121)

The room may need the 7-15 min to end its current session and accept the changes for the user's predefined role in the room. This can happen when the user has joined the room in the current session with lesser pre-defined role status and then tries to rejoin the room after getting elevated status behind the scenes. Have they tried today? Are you still seeing the issue?
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3. Re: Making Participant --> Host

ut121 Nov 3, 2014 9:23 AM (in response to Jorma Jennings)

Yes, the attendee (host) logged into the meeting but had participant role. Checked the meeting participant list in Adobe Central and the role of the attendee had changed back to "participant" from "host" that was given yesterday. Is that what is supposed to happen? The role of the participant reverts back to from the assigned host or presenter?

Thanks.
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4. Re: Making Participant --> Host

Jorma Jennings Nov 3, 2014 9:33 AM (in response to ut121)

I've never seen the role change on the back end without someone changing it. Maybe someone else was tinkering while you were trying to resolve the issue?
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5. Re: Making Participant --> Host

ut121 Nov 3, 2014 11:49 AM (in response to Jorma Jennings)

It worked finally.
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Making Participant --> Host

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