1 Reply Latest reply on Nov 2, 2014 3:11 PM by Ned Murphy

    Moving to another computer


      Last year i bought my iMac from a guy on eBay and went to his to collect it. He had already bought and installed Adobe creative cloud onto the Mac and i've been able to use it since i bought it from him. However i am thinking of selling my iMac to get a macbook instead but i don't want to lose Adobe creative cloud. Is there any possible way for me to transfer all these products to my new computer without knowing his Adobe ID? He has now moved to Australia and i live in the UK so there is no way i can find him and contact him however everything was bought under his name so i don't know if i'll be able to transfer these products to a new computer?

        • 1. Re: Moving to another computer
          Ned Murphy Adobe Community Professional & MVP

          If you have not paid for the subscription you have no rights to use the software, especially if the person who sold it to you still uses it as well.  Since it is a subscription, which gets paid for on a regular basis, you should start your own.

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