1 Reply Latest reply on Nov 2, 2014 7:12 PM by Sheena Kaul

    CC wont install app


      I paid for the premiere pro single app ...Apps wont appear in Creative Cloud to install, keep getting error msg to check internet connection

      have contacted customer support twice, one shared my screen and turned off my firewall and the other asked me to create a new administrator account "Adobe test" to launch creative cloud ... no success