0 Replies Latest reply on Nov 3, 2014 8:36 AM by karen.ellery7

    Unable to authorize new computer with correct Vendor ID

    karen.ellery7

      Okay so a few months ago i purchased a new computer and installed Adobe Digital Editions on it, I haven't been able to access my books on this new computer as they are registered to a kalahari.com vendor under this email address. I hope the following gives a bit more insight into what I am getting at:

      Screenshot of authorization information on old computer: http://i59.tinypic.com/sc4xux.jpg

      Screenshot of authorization information on new computer: http://i57.tinypic.com/2vtayp0.jpg

      I only made an Adobe account with this email address once I purchased my new computer so SOMEHOW my old computer was authorized WITHOUT an Adobe account but with this email address.

      I would also like to note that Kalahari is not under the list of vendors that I can select to authorize using a vendor ID.

      ANY help would be much appreciated as these books are very expensive and I need to start reading them for source material.