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Adobe will not accept any password!

New Here ,
Nov 03, 2014 Nov 03, 2014

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I have a Mac 15.0.0, Browser: Safari, System Mac (OSX).  I have changed the password so many times, its ridiculous and it will not accept any of them.  Please help!

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New Here ,
Nov 03, 2014 Nov 03, 2014

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I have a MacBook Pro OSX version 10.9.5, only 4-5 months old.  I need to download the newest Flash Player, but the system repeatedly refuses to accept my password.  It seems that Adobe changes, or requires password changes, often, apparently at times without notification.  Please help me to obtain this necessary download.

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Adobe Employee ,
Nov 06, 2014 Nov 06, 2014

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

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