4 Replies Latest reply on Feb 15, 2015 8:52 PM by Manigandan

Edge Animate crashes while dragging an element in symbol edit mode

shyam.purk Nov 4, 2014 11:10 AM

When I try to drag an <img> element inside a rect element ( to make it a child of the rect ) I have noticed that the Edge Animate crashes after throwing a C++ exception message. This happens only in the symbol editing mode.

Just wanted to let the edge animate team know about it.

Thanks

Shyam

1. Re: Edge Animate crashes while dragging an element in symbol edit mode

Bharadwaj Nov 4, 2014 9:50 PM (in response to shyam.purk)

Can you share the composition where you are facing this issue.
Is this an upgraded composition from older version of animate or created in the newer version(2014.1)?

Thanks
Bharadwaj
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2. Re: Edge Animate crashes while dragging an element in symbol edit mode

dharmk Nov 21, 2014 12:09 AM (in response to Bharadwaj)

We have released the patch (CC 2014.1.1) yesterday with the fixes to some similar issues, please give it a try and let us know if the problem still persists. More details here - Edge Animate 2014.1.1 is now live

-Dharmendra
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3. Re: Edge Animate crashes while dragging an element in symbol edit mode

Shabbar Feb 13, 2015 11:21 PM (in response to dharmk)

where to find this patch , as update link is dim inside help menu , i logged out and logged in again but still same old version 2014.0
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4. Re: Edge Animate crashes while dragging an element in symbol edit mode

Manigandan Feb 15, 2015 8:52 PM (in response to Shabbar)

Hi
You can download the patch @ HTML animation | Download free Adobe Edge Animate CC trial or If you have Adobe creative cloud installed (Free Creative Cloud | Download Adobe Creative Cloud free trial) on your machine then you can update your Animate via the same. Pl let us know if you were able to update.

Thanks
Manigandan
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