3 Replies Latest reply: Nov 5, 2014 1:52 PM by kgetch

Cant preview in Designer ES2

kgetch Nov 4, 2014 11:31 AM

Hi All,

Went through a mandatory OS upgrade to Windows 7 along with several other updates. Since then, I can get into LC ES2 and open my forms but when I try to preview I get an error then LC shuts down. Anyone have any experieince fixing this problem?

1. Re: Cant preview in Designer ES2

radzmar Nov 4, 2014 12:43 PM (in response to kgetch)

Hi,

try to register Acrobat as your default PDF viewer again.
Open Acrobat and goto Edit > Preferences.
In the General tab, click on "Select Default PDF Handler", choose your current Acrobat version and click the button "Apply".
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2. Re: Cant preview in Designer ES2

kgetch Nov 5, 2014 7:40 AM (in response to radzmar)

radzmar, thanks for the response. I tried that this morning and it did not work. Still getting the same error/crash.

Any other suggestions?
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3. Re: Cant preview in Designer ES2

kgetch Nov 5, 2014 1:52 PM (in response to kgetch)

Hi All,
Just posting up an FYI on this issue.

My tech support guy found so info online pointing to Reader contributing to the problem. We did an Uninstall and then reinsatlled reader. We had recently upgrader reader to XI.

Preview now works in LC.
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