1 Reply Latest reply: Nov 4, 2014 12:46 PM by bob.treitman

I AM UNABLE TO USE MY ADOBE SEND, I RESUBSCRIBED, WHICH I DONT THINK IT IS DUE, BUT IM STILL UNABLE TO SEND FILES. WHAT DO I DO

callychick64 Nov 4, 2014 12:39 PM

I AM UNABLE TO USE MY ADOBE SEND FEATURE. I RESUBSCRIBED BECAUSE THAT WAS THE ONLY OPTION GIVEN. MY CREDIT CARD INFO WAS DISPLAYED. BUT I M STILL UNABLE TO USE THE FEATURE. I DO NOT THINK IT IS TIME FOR RENEWAL OF SERVICE.

1. Re: I AM UNABLE TO USE MY ADOBE SEND, I RESUBSCRIBED, WHICH I DONT THINK IT IS DUE, BUT IM STILL UNABLE TO SEND FILES. WHAT DO I DO

bob.treitman Nov 4, 2014 12:46 PM (in response to callychick64)

I'm sorry that you're having trouble with Adobe Send. I can confirm that you have an active Paid subscription.
Can you tell us what's happening when you attempt to use it?
Are you trying to use it from with Adobe Reader, or from a web browser (at https://cloud.acrobat.com/send)? Or from the Outlook Plugin?
The more details you can provide, the better I will be able to help you.
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