2 Replies Latest reply: Nov 5, 2014 2:30 PM by chrisbynambrown

An embedded MP4 doesn't play when published to swf.

chrisbynambrown Nov 4, 2014 4:37 PM

An embedded MP4 doesn't play when published to swf. The playbar is there. The embedded swf on the next page works OK. I uploaded all files generated to the website. Any ideas?

I haven't been using the program for a while, so I'm kind of rusty and I'm just getting to know Captivate 8, so hopefully I'm just doing something stupid. Oh yes, when I first publish and choose to view the project, it plays. So something must be different when I move it out online?

And here's the link. I'm probably going to replace the voice with my own. My husband says it sounds like Siri and really bothers him. Mine's not great but he assures me its better than the automated one.

http://susancvineyard.com/nav/portfolio/Portfolio.swf

Thanks for any help.

Susan

Message was edited by: Susan Vineyard

1. Re: An embedded MP4 doesn't play when published to swf.

RodWard Nov 4, 2014 8:38 PM (in response to chrisbynambrown)

Check that your video filename is all lower case characters and has no spaces or punctuation characters.

Check that your website admin has set the video mime-type as an allowed filetype.

Link to the HTM file that Captivate publishes and not to the SWF as you have done in the link above.

Make sure ALL published output files have been successfully uploaded to the web location, incuding the video file.
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2. Re: An embedded MP4 doesn't play when published to swf.

chrisbynambrown Nov 5, 2014 2:30 PM (in response to chrisbynambrown)

Thanks. I did several of the things that you suggested and it worked. (making sure no capitals, linking to the html file) I had probably just put some of the files in the wrong folder on my server. A stupid mistake. I'm rusty at html too! Need to keep in practice.
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An embedded MP4 doesn't play when published to swf.

1. Re: An embedded MP4 doesn't play when published to swf.

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