1 Reply Latest reply: Nov 5, 2014 2:47 AM by gcpa RSS

    Is it possible to change page content based on 'case' or 'workflow' state (or similar method)

    gcpa Community Member

      Is it possible to change the page content if the customer revisits the page?

       

      I have an approval page which the customer completes - when they submit the form with their answers a case is generated and they are taken to a submission successful page.

       

      As they can revisit this page through their account details I want the page to change to say they have already submitted their approval.

       

      Is there a method within business catalyst to achieve this?

       

      Can I extend the CRM database to use a flag for the case and then set / check the state of that flag when the page is visited again?

       

      Thanks in advance.

       

      Gavin