0 Replies Latest reply on Nov 5, 2014 7:59 AM by orionexhibits

    all Adobe programs freeze and / or don't open at all


      Illustrator CC will not open, nothing happens, but it does appear as a process in the task manager.  Acrobat works briefly then freezes.  Bridge freezes after opening.  InDesign shows me start-up screen but does not open beyond that.  Illustrator CS6 install does the same thing. 


      Had this problem already a month ago.  After numerous and frustrating discussions with Adobe tech support my IT person deleted my user profile and create a new one, uninstalled and then reinstalled the software, which was a very time-consuming project for her.   Now, in short order, the problem has come back. 

      Running Windows 7 64bit. 

      Has anyone experienced this or have any ideas?