1 Reply Latest reply: Nov 5, 2014 11:34 AM by Sidney Mitchell

Change the Send Password Recovery Email

BSnow30 Nov 5, 2014 11:09 AM

I have email accounts that I need to change the recovery email and I do not see a way in the V3 admin interface to do this. Is this possible to do? I would think there has to be a way for the administrator to update this email but I could not find this anywhere. Not all of the email accounts are users in the system so I cannot do it through the "My Details" portion of the site. any help would be most appreciated!

1. Re: Change the Send Password Recovery Email

Sidney Mitchell Nov 5, 2014 11:34 AM (in response to BSnow30)

Hi,

At this stage you'll need to reach out to direct support via case/chat as email only account recovery changes cannot be done on your end. The original reasoning for this is for security purposes that you can get more insight in the thread below.

- How do you change the password recovery email for email accounts?

You can reach out to support through here and please be prepare to provide the email account in question.

BC Help & support

Kind regards,
-Sidney
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