4 Replies Latest reply: Nov 8, 2014 1:56 PM by Little_Pale_Face RSS

    Trial Photoshop elements

    charplow@earthlink.net
    charplow@earthlink.net Nov 5, 2014 4:43 PM

      Elements 13 trial download.I am an Elements 10 user and wanted to evaluate Elements 13. I downloaded and set up a trial Elements 13. The CR2 RAW files are missing from the Elements 13 setup. How do I import all my Elements 10 files, including their CR2 portion?

       

      Charlie Plowman

        • 2. Re: Trial Photoshop elements
          Little_Pale_Face Community Member
          Little_Pale_Face Nov 7, 2014 11:25 AM (in response to charplow@earthlink.net)

          Hi,

           

          Is your version 10 and the trial version 13 on the same system? If they are, you catalog should have been converted when you first loaded PSE 13.

           

          Do the CR2 files still appear in your PSE 10 and aren't marked as missing?

           

          Brian

          • 3. Re: Trial Photoshop elements
            charplow@earthlink.net Community Member
            charplow@earthlink.net Nov 8, 2014 1:27 PM (in response to Little_Pale_Face)

            As it turns out, there are 200-300 files in my Version 13 that cannot be found during an automated search via File:Reconnect:All missing files. They are a mixture of JPG and CR2. I spot-checked in Version 10 (both versions are on the same PC) and they were present in V10.

             

            During the V13 installation, the application announced that the original V10 files are being saved in a directory whose name I do not recall. Should I delete the newly created V13 catalog and import/convert the saved V10 catalog? If so, how do I do that, and do you know where the original saved V10 catalog is located?

             

            Something else that is strange. There are approximately 9,000 files in the V13 "My Catalog." Oddly, there is a "My Catalog 1" containing around 40 JPG and CR2 files that are recent files that are also contained in "My Catalog" but with names to which "-1" has been added immediately following the IMG number, for example, IMG_0135-1.JPG. Near the end of the short "My Catalog1" there are approximately 20 MP3 music files. They are not in the main "My Catalog." Where did they come from and why are they only in "My Catalog1"?

             

            Thank you for your kind assistance.

            • 4. Re: Trial Photoshop elements
              Little_Pale_Face Community Member
              Little_Pale_Face Nov 8, 2014 1:56 PM (in response to charplow@earthlink.net)

              Hi,

               

              When you upgraded from 10 to 13 did you do a backup from 10 and then restore for 13 - or have you done any import into 13?

               

              Normally to go from one version to the next on the same system, you don't need to do either. When you first open the new organizer it will take a copy of the catalog (sometimes adding the -1 to the name) and then convert it to the new format. The images are not normally touched so the same number should be in both the old and the new catalog.

               

              The image files with the added -1 in the name suggests a restore at some point. If it tries to restore a file and finds one a file with the same name already exists, then it adds the -1 suffix.

               

              To find the name of you catalog and where it is located, load each organizer and to to Help -> Sysem Info. That should give you the details.

               

              Brian