8 Replies Latest reply on Nov 12, 2014 7:57 AM by Szalam

    AE CC 2014 x OSX Yosemite 10.10 = crash frenzy

    Creation Theory Level 1

      Hi guys

       

      Experiencing out of control crashing in After Effects CC 2014 on Mac OS X Yosemite 10.10.

       

      No idea why. The crash error alerts don't make any sense to me.

       

      Here are the logs...

       

      Hopefully someone can see a pattern in all of this ??

       

      Many thanks to anyone who can decode this mystery - you're a lot smarter than me !

       

      Todd

       

      Ps: Cant see anywhere to attach the log files ?

        • 1. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
          Creation Theory Level 1

          Ok, captured these from the last crash at least...

           

          The first one comes up for native AE effects, as well as for third party ones.

           

          error1.jpg

           

          error2.jpg

          • 2. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
            Szalam Adobe Community Professional & MVP

            When did this start?

            What version of AE CC 2014 do you have?

            You can just paste the log into a post here or upload it somewhere and link that.

            • 3. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
              Creation Theory Level 1

              G'day mate

               

              Thanks for replying.

               

              Yeah, I've tried copy-pasting the log content into a comment, I've tried uploading the original .crash file, I've tried saving it as a .txt and uploading it. ALL fails.

               

              For a company that invented Creative Suite, this forum tool is probably the worst I've ever experienced.

               

              #FAIL Adobe.

               

              Thanks anyway Szalam.

              • 4. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
                Szalam Adobe Community Professional & MVP

                The first section of a crash log is often the most pertinent. Try just pasting that.

                • 5. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
                  Andrew Yoole MVP & Adobe Community Professional

                  I'm running CC 2014 on Yosemite on multiple machines with no issues.  Make sure you have fully updated After Effects and Yosemite.

                   

                  The error you've posted mentions a third party plugin.  Have you checked with DigiEffects to see that the plugin is certified for use in Yosemite?

                  • 6. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
                    Creation Theory Level 1

                    Thanks again Szalam - is this enough of it...

                     

                     

                    Process:               After Effects [4838]

                    Path:                  /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects

                    Identifier:            com.adobe.AfterEffects

                    Version:               13.1.1 (13.1.1)

                    Code Type:             X86-64 (Native)

                    Parent Process:        ??? [1]

                    Responsible:           After Effects [4838]

                    User ID:               501

                     

                     

                    Date/Time:             2014-11-06 16:40:30.147 +1100

                    OS Version:            Mac OS X 10.10 (14A389)

                    Report Version:        11

                    Anonymous UUID:        9AAE602E-6267-E23F-8B6F-2B63B8EED95E

                     

                     

                     

                     

                    Time Awake Since Boot: 9200 seconds

                     

                     

                    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

                     

                     

                    Exception Type:        EXC_BAD_ACCESS (SIGBUS)

                    Exception Codes:       KERN_PROTECTION_FAILURE at 0x000000012a3ff071

                     

                     

                    VM Regions Near 0x12a3ff071:

                        VM_ALLOCATE            000000012a3fc000-000000012a3ff000 [   12K] rw-/rwx SM=PRV 

                    --> mapped file            000000012a3ff000-000000012a400000 [    4K] r--/r-x SM=ALI  /Library/Caches/*/*.isdata

                        MALLOC_TINY            000000012a400000-000000012a500000 [ 1024K] rw-/rwx SM=PRV 

                     

                     

                    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

                    0   com.digieffects.DE_Artifact   0x000000015358a0c9 void addErrIconTL<PF_Pixel>(int, int, int, PF_LayerDef, PF_LayerDef, int) + 393

                    1   com.digieffects.DE_Artifact   0x0000000153588e01 Render + 10114

                    2   com.digieffects.DE_Artifact   0x00000001535443bb DIGImain + 2950

                    3   FLT.dylib                     0x0000000101ae47df FLTp_TempParamTable::GetNumParams() const + 111

                    • 7. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
                      Creation Theory Level 1

                      Thanks for the heads up Andrew. Yeah, it'd also been working for me up until this point too.

                       

                      I definitely would have held DigiEffects suspect, except that the first time it crashed was trying to invoke Selective Color, which is a native effect [ albeit, one that has come across from Photoshop ].

                      • 8. Re: AE CC 2014 x OSX Yosemite 10.10 = crash frenzy
                        Szalam Adobe Community Professional & MVP

                        Do you have a crash log from a project that doesn't use a third-party plugin?