2 Replies Latest reply: Nov 6, 2014 3:07 PM by siteminderUX RSS

    smtp issues

    siteminderUX Community Member
    siteminderUX Nov 6, 2014 2:10 AM

      Hi

      Never had issues with BC mail before. I have 'upgraded' to OSX Yosemite and slowly things starts to fall apart. Mail worked fine for a few days but now I cannot send emails anymore using BC SMTP server. from all my SMTP accounts it's the only one that is failing to connect. I tried deleting my account in Mac Mail and create it again but doesn't work.

       

      Anyone experiencing SMTP issues especially on the new Yosemite OS?

       

      Thanks

      Micha

        • 1. Re: smtp issues
          Alex Pavelescu Adobe Employee
          Alex Pavelescu Nov 6, 2014 2:40 AM (in response to siteminderUX)

          Hi Micha,

           

          Please refer to this tutorial: http://docs.businesscatalyst.com/Tutorials#!/Email/mac-mail-on-yosemite
          Let me know if you experience any further issues.

           

          Kind Regards,

          Alex Pavelescu

          • 2. Re: smtp issues
            siteminderUX Community Member
            siteminderUX Nov 6, 2014 3:07 PM (in response to Alex Pavelescu)

            Thanks Alex

             

            Mail worked just fine for a few days after installing Yosemite so I guess the setup was fine. I don't know why all of a sudden it doesn't work. The tutorial link you sent is a bit vague. first it's Mail version 8 not 4.4.

            Also the tutorial assume a person already setup an account but doesn't show the steps to set it up. Do I use IMAP or POP?

            Then in the SMTP filed it says: "In the fields provided below, please enter: Description: Optional, leave blank Server Name: mail.domain.com".... How can I leave the server name blank? if it's blank there is no SMTP server at all.

             

            Anyhow, even after creating a new account the new Mail seems to be very unstable, or more precise, unusable. I installed Thunderbird and everything just work without any issues. So it's a software issue not BC.

            Thanks

            Micha