3 Replies Latest reply: Nov 10, 2014 7:04 AM by Willam van Weelden

junk glyphs added to Multiscreen html 5 output in robohelp

MeeraPRV Nov 6, 2014 7:30 AM

I have linked and imported a framemaker 11 file to robohelp 10.

I generated the Multiscreen HTML 5 output from robohelp.

I find that certain junk characters have got added to the outputs. I dont face this issue in the webhelp output.

Any help on this would be great!

1. Re: junk glyphs added to Multiscreen html 5 output in robohelp

Willam van Weelden Nov 6, 2014 10:46 AM (in response to MeeraPRV)

Hi,

Can you elaborate to 'junk characters are added to the output'? Is this in the topic text? In the skin? Can you perhaps post a screen shot and some sample HTML of the problem area?

Kind regards,

Willam
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2. Re: junk glyphs added to Multiscreen html 5 output in robohelp

MeeraPRV Nov 6, 2014 10:58 AM (in response to Willam van Weelden)

The characters get added to the text in the pages of the output. There does not seem to be any logic for their presence. They are not visible either in framemaker or in the robohelp source files.
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3. Re: junk glyphs added to Multiscreen html 5 output in robohelp

Willam van Weelden Nov 10, 2014 7:04 AM (in response to MeeraPRV)

This is very strange. Could you share an example project (with example FM resource) with me? I would like to investigate what is going on here. You can contact me via contact [at] wvanweelden [dot] eu.

Kind regards,

Willam
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