I installed creative cloud on my new i-mac at home, which happened to be faul and was replaced by a new one. I uninstalled everything on the computer which I returned to Apple and installed Creative Cloud again on the replaced machine. Apparently the licence is still in use on the returned machine as on my new machine I receive the following message: Unable to sign in on this computer or device. This Adobe ID xxxx has already been used to activate the software on two other computers or devices. By the way, I have another licence running on a mac at my work. Help would be appreciated!
I hope the issue stands resolved as I can see that the server shows that two deactivation have been marked & on activation is for today's date. There is one more activation still left.
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