1 Reply Latest reply on Nov 7, 2014 12:36 PM by W5i6bZLuir

    How to solve CS5 update download problem

    W5i6bZLuir

      After having to reinstall Windows and CS5 (having previously deactivated it and then re-installing it fine), I keep getting update failures when CS5 tries to download known updates. Here is an example:


      Adobe® InDesign® CS5 7.0.4 update

        There was an error downloading this update. Please quit and try again later.

       

      How can I resolve this error that is on Adobe's end? No human will speak to CS5 customers and the Chat support people have no idea what to do.

       

      Thanks to anyone who can point the way to getting CS5 to not bug out in its auto update/download window.