Map ID call in RH11

Jeff,

I am not sure.  In RH7 I used the Map ID tool and have mapped 200+.  These are called by a web application such as, http://<server<http://%3cserver> name>/roboapi.asp?context=Map ID

I have upgrade my RH7 projects to RH10 and then to RH11 and I need to be able to call the Map IDs.  Also, when users call needing application support on a particular topic I will send them the above URL, with the appropriate Map ID, so they can click and get right to the topic.

Rich

Yes, I am using RoboHelp Sever.  The MAP ID URL call was very simple in RH7, did this functionality become very complex with RoboHelp Server 9 & RH11?

John,

Thanks, We used the URL http://

John Thanks,

Thanks, We used the URL http://<RoboHelp server>/robohelp/rest/robowindow?wtype=ctx&context=<id>&project=<project name> and we get

<?xml Version = “1.0” encoding = “UTF-8”?>

<error>Error</error>

John,

Thanks so much for hanging in here.  Here are the details.  I have a web application used by 20,000+ users and for each web page I have a help document published in a RoboHelp WebHelp Pro merged project.  If users need to access the help document for any web page in my application there is a link on the web page directing them to the particular RoboHelp Project help document.  I am doing this currently in RH7, and the link for each document is defined by the Map.  For example, http:/<RoboHelp Server>/roboapi.asp?context=143 (this URL works)

The server that houses my RoboHelp Server has reached end of life and with the new server refresh we are upgrading to RH11 and RoboServer 9.  We installed RoboServer 9 and I upgraded my RH7 projects to RH10 and then to RH11, and we have installed the recent updates to both.  We can access the RH11 merged projects on the new server, we are just trying to get the Map ID functionality to work as it did on RH7.  I have tried the following URL, http://<New RoboServer>:8080/robohelp/server?project=WLI&area=WLIs&ctxid=143

and this does not work.  My Project Name is WLI, the Area is WLIs and the Map ID is 143.  This URL opens my RoboHelp merged Project to the Start page, and displays this URL in the IE address bar, http://<New RoboServer>:8080/robohelp/server?%26area%3Dwlis%26mgr%3Dagm%26agt%3Dwsm%26wnd%3DWLI%7CWor k%20Level%20Instructions%26tpc%3D%2Frobohelp%2Frobo%2Fserver%2FWLIs%2Fprojects%2FWLI%2FWLI0260.htm%26ctxid%3D143%2 6project%3DWLI

New Twist...I did some testing with Google Chrome and found if I turned off Pop-Up Blockers, the Map IDs (CSH) work.  I tried this in IE11 and I get the message "The help page you are looking for can be found at here." (clicking on here will display the CSH). We only use IE so having the users switch to Google Chrome is out, and Pop-Up Blockers turned off is against company IE policy.  Any ideas?

I tested that and it does partially resolve the problem in IE11.  It still gives the message and the user must click the here link.