My clients Indesign CC 2014 keeps crashing on start up. She informed me that it worked a few days ago but now does not. However, it does start up fine when you right-click and Run as Administrator. We have tried uninstalling, re downloading, and re installing several times and get the same outcome.
Has anyone Encountered this problem before and have any suggestions? Could her User account on the computer be corrupt, thus forcing us to create a new user and transfer her data to that account?
Thank you for the help.
Not sure if you've tried the following yet but on the user-account that is giving the errors:
If all else fails, try creating a new user account on the computer, and test launching InDesign with that.