7 Replies Latest reply on Nov 8, 2014 8:16 PM by Andrew Yoole

    After Effects PNG Sequence Error Help Please

    matthew112343

      When I try to render a png sequence I got the following errors

      After effects warning: Could not create file <file path> Access was denie

       

      Another message box saying

      AEGP plugin PNGIO Support: Unable to create PNGIO

      (5027::12)

       

      Another message box saying

      After Effects error cannot close a closed file

      (3::5)

       

      It renders a few frames and then it crashes with these errors. Please help THANKS

        • 1. Re: After Effects PNG Sequence Error Help Please
          Mylenium Most Valuable Participant

          Without exact system info and other details like what version of AE you actually use plus exact render settings nobody can tell you much. There is any nomber of PNG issues, especially under different versions of Mac OSX and different versions of AE due to Apple changing stuff in Quicktime, but without more detailed info nobody can advise.

           

          Mylenium

          • 2. Re: After Effects PNG Sequence Error Help Please
            matthew112343 Level 1

            Im running windows 7 and After Effects CC.

            • 3. Re: After Effects PNG Sequence Error Help Please
              matthew112343 Level 1

              Here is my log

               

              Adobe After Effects v12.0 (Windows 64) render log for project “Untitled Project.aep”

               

               

              Rendering started on 11/8/2014 at 9:34:58 AM

               

               

               

               

                11/8/2014 9:34:58 AM: Starting composition “cinematicsPre 2”.

               

               

               

               

                Render Settings: Best Settings

                Quality: Best

                Resolution: Full

                Size: 1702 x 953

                Proxy Use: Use No Proxies

                Effects: Current Settings

                Disk Cache: Read Only

                Color Depth: Current Settings

                Frame Blending: On for Checked Layers

                Field Render: Off

                Pulldown: Off

                Motion Blur: On for Checked Layers

                Solos: Current Settings

                Time Span: Work Area

                Start: 0:00:04:10

                End: 0:00:25:27

                Duration: 0:00:21:19

                Frame Rate: 30.00

                Guide Layers: All Off

                Skip Existing Files: Off

               

                Output Module:Lossless

                Output To:C:\Users\Matthew\Desktop\Youtube   Stuff\ObeyRC\Sequence\1\cinematicsPre 2_[#####].png

                Format: PNG

                Output Info: -

                Start Frame: 130

                Output Audio: -

                Channels: RGB

                Depth: Millions of Colors

                Color: Premultiplied

                Resize: -

                Crop: -

                Final Size: 1702 x 953

                Profile:  -

                Post-Render Action: None

               

                0:00:04:10 (1): 3 Seconds

                0:00:04:11 (2): 1 Seconds

                0:00:04:12 (3): 1 Seconds

                0:00:04:13 (4): 1 Seconds

                0:00:04:14 (5): 1 Seconds

                0:00:04:15 (6): 1 Seconds

                0:00:04:16 (7): 1 Seconds

                0:00:04:17 (8): 1 Seconds

                0:00:04:18 (9): 1 Seconds

                0:00:04:19 (10): 1 Seconds

                0:00:04:20 (11): 1 Seconds

                0:00:04:21 (12): 1 Seconds

                0:00:04:22 (13): 1 Seconds

                0:00:04:23 (14): 1 Seconds

                0:00:04:24 (15): 1 Seconds

                0:00:04:25 (16): 1 Seconds

                0:00:04:26 (17): 0 Seconds

                0:00:04:27 (18): 1 Seconds

                0:00:04:28 (19): 1 Seconds

                0:00:04:29 (20): 1 Seconds

                0:00:05:00 (21): 1 Seconds

                0:00:05:01 (22): 1 Seconds

                0:00:05:02 (23): 1 Seconds

                0:00:05:03 (24): 0 Seconds

              After Effects warning: Could not create the file 'C:\Users\Matthew\Desktop\Youtube   Stuff\ObeyRC\Sequence\1\cinematicsPre 2_00154.png'. Access was denied.

              AEGP Plugin PNGIO Support: Unable to create PNGIO. (5027  ::  12)

              After Effects error: cannot close a closed file. (3  ::  5)

                11/8/2014 9:35:23 AM: Finished composition “cinematicsPre 2”.

               

               

               

               

               

               

                Total Time Elapsed: 25 Seconds

               

               

              Log closed on 11/8/2014 at 9:35:23 AM

              • 4. Re: After Effects PNG Sequence Error Help Please
                Mylenium Most Valuable Participant

                Well, let's ask the simple question: Do you actually have enough disk space, not just in the target folder but also in your temp and cache folders?

                 

                Mylenium

                • 5. Re: After Effects PNG Sequence Error Help Please
                  matthew112343 Level 1

                  Yes Ive cleared by temp and cache folders. I have enough RAM and disk space as well.

                  • 6. Re: After Effects PNG Sequence Error Help Please
                    brad.magnus Level 1

                    I'm having the same problem! Hope I can get this cleared up by Monday.

                    • 7. Re: After Effects PNG Sequence Error Help Please
                      Andrew Yoole MVP & Adobe Community Professional

                      Can you render the same composition to a different format just to test it?  Like a JPEG, PSD  or TIF sequence?