3 Replies Latest reply on Nov 8, 2014 9:28 AM by Dicheirus

    Adobe Premiere elements 13 disk has no setup.exe file. How do I reach a human at Adobe?

    Dicheirus Level 1

      I have been receiving the Adobe run around.  It is impossible to reach a human about the defective disk that lacks setup.exe.  Does Adobe just take money and not have any technical support at all?  Adobe automated system referred me to this forum.  However, I don't see how forum can supply me with a workable installation disk.   I just bought product from Amazon and paid for next day delivery of disk but have disk with no setup.exe.

       

      Is there any way to reach a human at Adobe?

       

      Thanks.