0 Replies Latest reply on Nov 9, 2014 2:13 AM by Rachel1992

    Stolen laptop- moving Photoshop CS6 to a new laptop.

    Rachel1992

      Hi,

       

      I have recently had my house broken into and my Mac with Adobe Photoshop CS6 on was stolen. (Student and Teacher addition.)

       

      I have logged on to my adobe ID in the hope that I would be able to re-download it when I get a new laptop, but I can't see much information regarding this. I have read that I would need to deactivate my old Photoshop on the old laptop, but I obviously cannot do this. Without being able to deactivate the old one, will I be able to move the software across to a new laptop when I get one?


      I have the serial number- but will this not work as it has been used on my old laptop?


      Any help is appreciated,

       

      Thanks in advance.